• Family Health Center

    We are proud of our caring, diverse and knowledgeable staff.  Our family nurse practitioners and physician’s assistants are not only knowledgeable but caring and devoted to quality care. Our Chiropractors assist our community with health and wellness.  We have caring doctors who provide services for the whole family, including family practice, internal medicine, women’s health, chronic pain management, mental health services, cardio, acupuncture, general surgery, addiction medicine, and pediatrics.

    Big Bear Valley is an ever growing and ever changing community that our clinic serve on a daily basis ranging from babies to seniors.

    We often collaborate with our community partners to provide outreach and education to the public. We also provide vaccines through the Vaccine For Children program to better serve the community. We are constantly improving services, equipment and staff to meet your unique needs.

    The following medical services are provided at our Family Health Center:

    Jeffrey Orr MD Family Medicine
    Kelli Gora DNP Family Practice
    David Horner MD Family Practice/ Addiction Medicine
    Paul Kalfell PNP Family Practice
    Aju Alex PMHNP Psychiatry
    Marisa Wayt PA-C Family Medicine
    Steven Knapik DO Internal Medicine
    Sandeep Sangodkar DO Internal Medicine/ Cardiology
    Kastubh Patankar MD Internal Medicine/ Cardiology
    Jeremy Cox DO Cardiology
    Michael Chin MD General Surgery
    Josh Marshall LCSW Social Worker
    Lori Menendyan LCSW Social Worker
    Michelle Saidel MD Psychiatry
    Aeron Adams DMP Psychiatry
    Melinda Mueller PsyD. Psychology
    Calvin Pramann DC Chiropractic
    Brian Biscotti DC Chiropractic
    James Skoien LAc Acupuncturist

    Roshan                  Melvani                  MD                    Orthopedics

    Sophia.                   Fong                       PA                     Family Practice 

    Carly                       Bronson                 FNP                  Family Practice 

    Prashanth              Kumar                    MD                   Nephrology

    *We gladly accept PPO Insurance, Medicare, MediCal, and private pay clients with a substantial discount to patients who pay at the time of service.
    Monday – Saturday 8:00 AM to 6:00 PM.

    *Service provisions may be dependent on type of insurance or referral provided

    To schedule an appointment or for more information, please call (909) 878-8246.*Service provisions may be dependent on type of insurance or referral provided.

  • The Rural Clinic

    The Rural Health Clinic provides medical visits with our Nurse Practitioner on several days during the week, and walk-in appointments are always welcome! 

    The BVCHD Rural Health Clinic in partnership with The Center for Oral Health is open for dental services for all ages who are Medi-Cal eligible, Monday through Friday. Our Dental Hygienist is on site Monday through Friday providing general screenings and cleanings. Our Dentist is available for dental procedures Monday through Friday. For more information or to schedule an appointment please call (909) 878-8221

    DDS Dental Director Dr. D’Auria

    Michelle Rossell, RDH

    Rosie Silva, RDH

    Rural Health Center
    1028 West Big Bear Blvd
    Big Bear City, CA 92314


    To schedule a medical appointment, please call (909) 878-8246.

    Walk in medical hours: Monday and Tuesday 8:00AM to 5:00PM.

    To schedule a dental appointment, please call (909) 878-8221.

    Dental  hours: Monday through Friday 8:00AM to 5:00PM.

  • Dental Clinic

    The BVCHD Rural Health Clinic in partnership with The Center for Oral Health is open for dental services for all ages who are Medi-Cal eligible, Monday through Friday. Our Dental Hygienist is on site Monday through Friday providing general screenings and cleanings. Our Dentist is available for dental procedures Tuesday and Thursday. For more information or to schedule an appointment please call (909) 878-8221

    Despite the fact that it’s almost entirely preventable, tooth decay is the most common chronic disease in children. Bear Valley Community Healthcare District is now offering dental services for *children ages 0-5 on Monday’s at the Family Health Center!

    *Children must have qualifying MediCal benefits

    For questions or more information please call our Oral Health Navigator at (909)-878-2327.

    Dental hours: Monday through Friday, 8:00AM to 5:00PM.

    Rural Health Center
    1028 West Big Bear Blvd
    Big Bear City, CA 92314

    The Rural Health Clinic also provides medical visits with our Nurse Practitioner on Monday and Tuesday, and walk-in appointments are always welcome! 

  • Physical Therapy

    We offer a hands-on approach in developing an individualized treatment plan that will get you back to your favorite sport, back on the job, or returned quickly to an independent life. We work towards healing every patient to gain full recovery in many areas, such as, Neurological, Pediatric, Geriatric Disorders, Work Related Injuries, as well as low back pain, leg pain, neck discomfort or difficulty turning your head.


    Providing Quality Physical Therapy Close to Home


    Services Provided

    Maintaining an active independent lifestyle is an integral part of living in or visiting Big Bear. We can help relieve your symptoms, improve your health and physical abilities, and most importantly we want you to return to a healthy lifestyle. The Physical Therapists and Physical Therapy Assistants of Bear Valley Community Healthcare District offer up-to-date skills and treatment available.

    When Is Physical Therapy Provided?

    Physical therapy is provided when someone falls, hurts a shoulder, twists a knee or ankle, has head or neck aches, experiences low back or leg pain or if there are difficulties with balance and coordination.

    Who Do We Provide Services To?

    We offer physical therapy services to Hospital patients as well as Out-patients. We treat a variety of patients and community members: post-surgical patients, seniors, adults, and children. We strive to provide the best, current research-based services possible for all patients and to assist all ages and abilities in reaching their goals. Physical therapy helps so you can live life actively with excellent balance and coordination.

    How Do I Get Physical Therapy?

    By asking your doctor for a prescription for physical therapy, then the insurance usually authorizes the treatment. Once the treatment is authorized you can call to schedule an appointment at BVCHD Physical Therapy. We usually can start you as soon as possible.

    To schedule an appointment or for more information, please call (909) 878-8222.

  • Skilled Nursing Facility

    Bear Valley Community Healthcare District can provide the care that you need to keep you in Big Bear, near the ones that are important to you. Residents can be admitted as a direct admit from home, another facility or from our own Acute Care services. We are able to offer personalized care with excellent staffing ratios.


    Comfort, Care & Convenience Close to Home!


    Bear Valley Community Healthcare District’s Skilled Nursing Facility is a 21-bed unit for long term care, and the only Skilled Nursing Facility in the community. Our Skilled Nursing Facility offers highly personalized service with an around-the-clock staff, including a licensed nurse on every shift. The unit’s activity department provides classes, games and social time for residents, depending on each person’s ability and skill level.

    Residents have menu choices daily and enjoy community outings in good weather, as each resident’s health allows. During monthly council meetings, residents, family and staff discuss problems, concerns or ideas and are encouraged to assist with the direction of individual care.

    Interested families should call the Case Management office at (909) 866-6501 ext. 8239 to set up an appointment to determine if the family member qualifies to become a resident.

    We are located in the west wing of the hospital.

  • Respiratory Therapy

    Bear Valley Hospital offers skilled Respiratory care services, provided by our highly trained and educated Respiratory Practitioners. Our team of Respiratory Therapist are comprised of individuals who specialize in Pulmonary Medicine. These clinicians provide care to a variety of patients in age from newborns to adults, and treat a variety of lung disease including COPD and Asthma. Our Respiratory Therapist are all licensed Practitioners and deliver services involving evaluation, identification, and diagnostics.


    Outpatient Services Offered By Respiratory Therapy

    Pulmonary Function Testing – This test measures how much air you can breathe in and out, and how fast you can move air. This test also measures the severity of disease, and how well lungs deliver oxygen to the blood. Electrocardiogram (EKG) – This test checks for problems with the electrical activity of the heart. ABG (Arterial Blood Gas) – This test measures the acidity (PH) and levels of oxygen and carbon dioxide in the blood from an artery. The results show how well a person’s lungs can move oxygen into blood, and remove carbon dioxide from the blood.

    ECAT Monitor – A device that records and provides continuous cardiac monitoring, over an extended period of time. It is used to capture cardiac arrhythmias, palpitations, slow or irregular heartbeats.

  • Laboratory

    The majority of routine testing is performed in-house and results are typically finalized the same day. All finalized test results are faxed to the ordering Physician. Requests for tests that cannot be performed in-house are sent to LabCorp. Results from LabCorp are printed directly to the lab and then faxed to the ordering Physician. If your Lab tests are not eligible for in-house testing, everything will be sent to LabCorp and they will then be responsible for faxing results to the ordering Physician.

    Laboratory operates on a first come first serve basis.

    Physicians may fax orders to Admitting at 909-878-8283.

    Hours are Monday-Friday 7:30AM-5:00PM. Closed Saturday and Sunday.

    Outpatient services offered by the Laboratory:

    • Routine Testing
    • Coagulation
    • Microbiology
    • Urinalysis

    Special Chemistry:

    • Cardiac Enzymes, TSH, Free T4
    • PSA, Quantitative BetaHCG
    • Hemoglobin A1C


    For questions regarding lab work, you may contact the Lab directly at 909-878-8242.

  • Imaging


    Bear Valley Community Healthcare District Diagnostic Imaging Department offer state-of-the-art technology. Our services include a full-service Imaging Department with Digital Radiology, Computerized Tomography (CT scan), Diagnostic Ultrasound, Bone Density Screening and Mammography. Our board certified Radiologists and Registered Technologists are dedicated to offering the highest quality imaging services in the area.


    What is a CT (CAT) Scan?

    Computed tomography, or CT scan, is also known as a CAT (computerized axial tomography) scan. Bear Valley Community Hospital state-of-the-art multi-slice CT scanner is a high quality piece of equipment that combines traditional x-ray technology with computer technology. CT scanning allows your physician to see a detailed image of your body or internal organs with a high-resolution 3-D image. The CT Scanner is a diagnostic tool that provides a quicker, more accurate diagnosis of many medical conditions that are very difficult to detect with regular x-rays. CT scanning is painless, non-invasive and involves minimal radiation exposure, due to thin beam scanning technology.

    During the CT Examination

    After you change into an examination gown, a Certified Radiology Technologist who is specially trained in imaging procedures will comfortably position you on the CT exam table. You will lie face up as you pass through the opening of the scanner, called the gantry. The scanner is open-faced and non-claustrophobic. The CT scanner resembles a large ring, which rotates around your body at 360 degrees as it sends and picks up thin beam x-rays obtaining cross-sectional images. Each organ can be seen clearly without overlap from other organs in the body. Periodically, the technologist may use the intercom to ask you to hold your breath for a short period of time. This helps to create better pictures when scanning the abdomen or chest. Most CT examinations take approximately 15 to 45 minutes.

    After Your CT Examination

    After your examination is complete, the radiologist checks the quality of the images taken. Occasionally, more scans may be needed. After you exam, you can eat and drink as you normally would and resume all of your regular activities. The radiologist will interpret the results of your examination and give a report to your physician.


    If you’ve never had a mammogram, or you haven’t had one in over a year, you should consider making an appointment. No physician referral is necessary, and most insurance plans are accepted. Statistics show that mammograms and monthly self- checks are the most effective methods for detecting breast cancer early. The sooner you are diagnosed, the sooner you can be treated. You are never too old to have your first mammogram, and follow-up care is available from a local physician. The procedure is simple, non-invasive and is performed by one of our certified mammography technologists. Our equipment is accredited by the American College of Radiology, meeting tough Federal standards for performance.

    Imaging scheduling for all services can be accessed by calling 909-878-8204.

    • Outpatient Hours: 8-5pm
    • Emergency Services 24 hours a day, seven days a week, 365 days a year.
    • Scheduling Hours: 8-5pm

    No appointment necessary for most radiology procedures. CT and ultrasound require an appointment.

  • Telehealth

    Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. Mental health is important at every stage of life, from childhood and adolescence through adulthood.


    Peace of mind is a natural condition and is available to everyone.


    Mental health strengthens and supports our ability to: Have Healthy Relationships with others Make good life choices Maintain physical health and well-being Handle the natural ups and downs of life Discover and grow toward our full potential When we are free of depression, anxiety, excessive stress and worry, addictions and other psychological problems, we are more able to live our lives to the fullest.

    The Family Health Center can now provide care to patients experiencing issues that affect their emotional, psychological and social well being through the use of Telemental health. Through state of the art technology, patients are able to see a mental health professional as if they were in the same room.

    We have therapists, clinical psychologists and psychiatrists on staff.

    To make an appointment or obtain more information regarding this service please call the Family Health Center at (909) 878-8246.

  • Health Records (HIM)

    Health Information Management (HIM)

    Bear Valley Community Healthcare District’s Health information Management (HIM) provides information management applied to health and health care. We can help acquire, analyze and protect digital and traditional medical information vital to providing quality patient care.

    How to Request a Copy of Your Medical Records

    An authorization is required to be signed by either the patient or the patient’s authorized representative*.  Please download, print, complete, and sign the “Authorization for Use or Disclosure of Health Information” form.

    For your protection we will need to verify your identity, so sending a copy of your identification may help expedite your request.

    *Authorized representative includes parent of a minor patient (under 18 years of age), legal guardian, or is named in the patient’s Advance Health Care Directive as agent to make health care decisions. Proof of representation will be required before records will be released to anyone other than the patient.


    Return the form and a copy of your identification by either:

    Fax: (909) 878-8281

    Mailing Address:

    Health Information Management Department
    Bear Valley Community Healthcare District
    P.O. Box 1649
    Big Bear Lake, CA 92315

    Drop Off Address:

    Bear Valley Community Hospital
    41870 Garstin Drive
    Big Bear Lake, CA 92315

    Contact information for the Health Information Management Department: Phone: 909-878-8273

    Hours of Operation: Monday through Friday, 8 a.m. until 4:30 p.m.


    To Access to the Patient Portal:

    Our Patient Portal is temporarily unavailable for clinical documents due to technical difficulties. We apologize for any inconveniences this may have for you. Please call 909-878-8256 for assistance.

    If you have registered for our patient portal, you can access via this link: www.thrivepatientportal.com

    If you have not yet registered for our patient portal, and would like to register, please call the Bear Valley Community Hospital Health Information Management Department at 909-878-8273 so we can send a registration link to your e-mail.

  • The MOM & DAD Project

    The MOM & DAD Project is Big Bear Valley’s ONLY Parenting Education & Resource Center. We offer a variety of classes for parents and caregivers raising children from birth to 18 years of age. Take a look at the list of our featured classes, but for a complete list or more information please visit our website at www.MomAndDadProject.com. The Mom & Dad Project is a program of the Bear Valley Community Healthcare District.

    Get the tools you need for your child’s success!

    The Classes and Resources The MOM & DAD Project offers:

    • Childbirth Classes
    • Comprehensive Perinatal Services Program (CPSP)
    • Step-Parenting Classes
    • Nurturing Father Classes
    • Child Enrichment Classes
    • Ages & Stages Classes
    • Effective Discipline Classes
    • How to Get Your Toddler to Listen Classes
    • CPR & First Aid Classes & Certification
    • Car Seat Safety
    • W.I.C.
    • Resource Center
    • Common Ground for Teens Classes

    To book your spot in a class or for more information, please call (909) 878-2326.

    The MOM & DAD Project provides a full spectrum of education and resources for everyone involved in raising a child. Their vision is to inspire and help families to be safe, healthy and a thriving member of the Big Bear Valley community.

    We are located in the Brenda Boss Resource Center in the north end of the building.

  • WIC (Women, Infants & Children)

    The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) provides Federal grants to States for supplemental foods, health care referrals, and nutrition education for low-income pregnant, breastfeeding, and non-breastfeeding postpartum women, and to infants and children up to age five who are found to be at nutritional risk.

    The WIC Program is open Monday-Wednesday from 8:00am to 5:00pm and closed for lunch from 12:00-1:00pm. We gladly accept walk-ins.

    Call (866) 327- 3074 for more information or to make an appointment. 

  • Medical Detox

    Situated in a hospital safe environment with around the clock doctors and nurses, Bear Valley Medical Stabilization Program offers medical detoxification of drugs, alcohol, and pain medication.

    Enrollment is strictly confidential, voluntary, and covered by most private and government insurance.

    Private rates available upon request. We accept patients from 8am-5pm by calling our intake number 909-878-8203 or 909 878-2362.

  • Wound Care

    Welcome to Bear Valley Community Hospitals Comprehensive Wound Healing Center. We’re dedicated to healing wounds, preventing lower limb loss and optimizing outcomes for our patients.

    If you or a loved one has a wound that is of concern or is not healing properly, we encourage you to visit the wound center for evaluation.
    A wound that is not healing properly may be complicated by an underlying condition such as diabetes, circulation problems, or previous radiation treatment. Sometimes, the simplest of wounds can turn into a significant problem because the body’s normal healing process is affected. Other types of hard to heal wounds result from pressure, trauma or infection. Non-healing wounds can have serious health consequences and may adversely affect your quality of life.

    Types of Wounds Treated:
    • Diabetic foot ulcers
    • Venous ulcers
    • Pressure ulcers
    • Non-healing, surgical wounds
    • Arterial/ischemic ulcers
    • Traumatic wounds
    • Infected wounds
    • Crush injuries
    • Compromised flaps or grafts
    Please contact Bear Valley Community Hospital’ s Wound Treatment Center at 909-415-0015 to learn more about how we can help you or a loved one.