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Health Records (HIM)

Health Information Management (HIM)

Bear Valley Community Healthcare District’s Health information Management (HIM) provides information management applied to health and health care. We can help acquire, analyze and protect digital and traditional medical information vital to providing quality patient care.

How to Request a Copy of Your Medical Records

An authorization is required to be signed by either the patient or the patient’s authorized representative*. Please download, print, complete, and sign the “Authorization for Use or Disclosure of Health Information” form.

Verify Your Identity

For your protection we will need to verify your identity, so sending a copy of your identification may help expedite your request.

*Authorized representative includes parent of a minor patient (under 18 years of age), legal guardian, or is named in the patient’s Advance Health Care Directive as agent to make health care decisions. Proof of representation will be required before records will be released to anyone other than the patient.

Return the form and a copy of your identification by either:

Fax: (909) 878-8281

Mailing Address:

Health Information Management Department
Bear Valley Community Healthcare District
P.O. Box 1649
Big Bear Lake, CA 92315

Drop Off Address:

Bear Valley Community Hospital
41870 Garstin Drive
Big Bear Lake, CA 92315

Contact information for the Health Information Management Department: Phone: 909-878-8273


Monday through Friday, 8 a.m. until 4:30 p.m.

To Access to the Patient Portal:

Our Patient Portal is temporarily unavailable for clinical documents due to technical difficulties. We apologize for any inconveniences this may have for you. Please call 909-878-8256 for assistance.

If you have registered for our patient portal, you can access via this link:

If you have not yet registered for our patient portal, and would like to register, please call the Bear Valley Community Hospital Health Information Management Department at 909-878-8273 so we can send a registration link to your e-mail.